Visiting Assistant Professor
Mindy Eng is an advocate for radical inclusion in design thinking. An important part of her work is helping people and organizations connect more deeply with the communities they serve through data, design synthesis, and visual storytelling.
Mindy helps businesses build more inclusive products with strategic human-first approaches. She has over a decade of experience helping companies, like Google, CareFirst, Credit Suisse, L’Oreal, Petco, and KLM Royal Dutch Airlines, grow their digital products and services. She supports inclusive businesses through design research, user experience strategy, and executive workshops.
She specializes in working with vulnerable and at-risk populations, but has worked across a myriad of sectors engaging people of all walks of life, from building secure solutions for human rights activists around the world to state programs for low-income and immigrant communities.
She is the creator of the Global Inclusion Toolkit at Studio Analogous announced at RightsCon 2021, the global summit on human rights. She also co-hosts Project Inclusion, a podcast that shows how organizations can put inclusion in action inside and out.
Mindy is a graduate of the Massachusetts Institute of Technology with her roots in product engineering and development, and an internationally-trained product designer with a masters from Dutch design school the Delft University of Technology. She has also studied at the Rhode Island School of Design.