Developed the M.S. in Information Experience Design and the Advanced Certificate in User Experience. Founder and director of the Center for Digital Experiences, a UX consultancy and academic research in the School of Information. Research focuses on strengthening UX practices and improving HCI/UX education.
Ph.D. Information Studies/Human-Computer Interaction, Drexel University; M.S. Applied and Mathematical Statistics, Rutgers University; B.A. Statistics, The College of New Jersey.