Reference and Instruction INFO-652

3 Credits

In libraries and similar cultural institutions, information is delivered digitally and physically in both online and brick and mortar locations. Librarians operate within professional standards to promote equitable access to users. Librarians use digital tools, multimedia software, and educational technology combined with knowledge of information sources to contribute to research and digital projects by providing research support and instruction that will benefit the users. This course prepares students for these roles in research and instruction through projects that use digital sources and tools for the delivery of content. The course introduces the selection and evaluation of information sources, the development of searching techniques, strategies for user-centered service, matching user needs to resources, and the provision of information services in multiple service models and literacy standards.